Savvy Search™ – New “Contact does not exist” indicator

by SavvySender Monday, April 15, 2013 11:10 AM EST

Previously, we increased Savvy Search™ relevance for exact email address matches on contacts by bringing them to the top of the search results.

After reviewing data from Savvy Sender sessions we noticed users were still submitting searches for a contact by email address and then paging through the search results to find the contact even though the contact did not exist.

To enhance Savvy Search™ further, when searching for a contact by email address, we added a new indicator, which tells the user when a contact does not exist. A link is also provided to easily create a contact with the email address that was used in the search.

Please feel free to contact us if you have any questions, comments, or suggestions.

Sign up today and get a FREE 2,000 contact plan.

New Import Contacts overview, import contacts from Google Contacts & Outlook (drag & drop), and more

by SavvySender Monday, April 15, 2013 9:45 AM EST

The Savvy Sender team recently deployed many new updates, which are focused on making the service even easier to use.

Our first goal was to provide more ways to bring contacts into Savvy Sender. We started by changing the “Import Contacts” link throughout the website, which now links to an overview of import contact options instead of linking directly to the upload file import contacts option. This change allows us to add more import options and immediately expose existing functionality, such as subscriptions forms and scheduled imports.

Two of the great new import contact options we have added are:

  • Google Contacts - add contacts from Google Contacts, Gmail, Google Voice, etc.
  • Outlook - add contacts by dragging and dropping contacts/people from Microsoft Outlook 2007+

Both new import contact options will be covered in-depth in separate knowledge base articles.

As part of the revised import contacts overview, we added “Recent Imports” to the bottom of the page, which provides quick access to the import contacts history.

We strive to provide our users with the best email marketing experience and we hope you enjoy the new features, updates, and improvements!

Please feel free to contact us if you have any questions, comments, or suggestions.

If you are looking for a great email marketing service, sign up today and get a FREE 2,000 contact plan.

NEW: Sent message segments and consolidated message compose selection window with Savvy Search™ integration!

by SavvySender Monday, March 25, 2013 5:34 PM EST

Sent message segments

Have you ever sent a message and wanted to follow-up with contacts that opened the message or clicked a link? Now you can with Savvy Sender Sent Message Segments, which allows you to select the following segments for a sent message:

  • Opened – contacts that opened the sent message
  • Unopened – contacts that did not open the sent message
  • Clicked – contacts that clicked a link in the sent message
  • Not clicked – contacts that did not click a link in the sent message

For example, if you previously sent a sales promotion and only want to email contacts that did not open the message, you could find the previous sent message and select the “Unopened” segment.

Image1

 

Message compose selection window

The all new consolidated selection window offers the ability to select lists, contacts, and sent message segments from the same window without having to select lists and contacts from separate windows when composing a new message. It even shows recent items first, so you can quickly resend to recent lists and contacts.

Savvy Search™ has been integrated into the search box of the consolidated selection window and offers real-time search results as you type. This provides users the ability to quickly and easily add lists, contacts, and sent messages segments to a new message.

 

We hope you love the new Savvy Sender updates! Please feel free to contact us if you have any questions, comments, suggestions or feedback.

 

Looking for a great email marketing service? Sign up today and get a FREE 2,000 contact plan.

Savvy Search™ updated and more exciting announcements coming soon!

by SavvySender Monday, March 18, 2013 4:16 PM EST

The Savvy Sender team has been working tirelessly to provide the best possible email marketing experience.

Recently, we deployed major ranking improvements to Savvy Search™, our universal search, which helps you instantly and simultaneously search contacts, messages, lists, campaigns, and more. Savvy Search™ even provides suggestions and finds misspelled items. These new improvements make Savvy Search™ more powerful by increasing the accuracy and bringing the most relevant items to the top of the search results.

We have other really big and exciting announcements coming soon, so stay tuned!

For anyone not currently using Savvy Sender, sign up today and get a FREE 2,000 contact plan.

Savvy Sender on Networking Squared – March 8, 2013

by SavvySender Monday, March 11, 2013 9:22 AM EST

Did you know we were live on Networking Squared last Friday talking about email marketing? Here is a link in case you missed us!

Networking Squared interview (starting at 15:15 in the video)

Web addresses and email addresses are now automatically linked

by SavvySender Thursday, February 21, 2013 9:03 AM EST

Have you ever pasted content with unlinked Web addresses or email addresses from Microsoft Word into Savvy Sender? We recently added a great new feature, which automatically links Web addresses and email addresses!

The following is sample content pasted into Savvy Sender from Microsoft Word:

Image1

After clicking the yellow "Save & Continue" button, Savvy Sender automatically converts Web addresses and email addresses into links:

Image2

Even though we have this great new feature, we recommend manually turning Web addresses and email addresses into links when required, instead of relying on the new auto link functionality.

Note: Pressing space bar or enter on the keyboard after a Web address or email address will automatically turn it into a link in Microsoft Word and Savvy Sender.

Export opens and clicks for a sent message

by SavvySender Thursday, February 14, 2013 10:29 AM EST

Savvy Sender has had several customers request the ability to export (download) opens and clicks for a sent message. Based on those requests, we have added new functionality to accomplish this.

After logging into Savvy Sender:

  1. Click the "Messages" tab
  2. Click the subject of a sent message (under Message column)
  3. Click the "View All Emails" button
  4. Click "Opened", "Unopened", "Clicked", or "Not Clicked" (at the bottom of the page, next to "Export:")

Please feel free to contact us if you have any questions, comments, or suggestions.

Sign up today and get a FREE 2,000 contact plan.

December 2012 Updates

by SavvySender Wednesday, December 26, 2012 4:03 PM EST

The Savvy Sender team has been hard at work since officially launching in October 2012. We have added a ton of new features, functionality, and improved the user experience. A few of the new updates include:

  • When viewing a list, “Quick Add Contacts”, “Import Contacts”, and “New Message” buttons have been added (which automatically selects the list)
  • When viewing a contact, a “New Message” button has been added (which automatically selects the contact)
  • When composing a message, a “New” From Address button has been added (next to the “From Address” drop-down) to make it quicker to send from a different email address
  • Many new templates and categories
  • Faster sending of messages
  • Higher delivery rates
  • Bug fixes
  • New delete contact confirmation window
  • And much more

The new delete contact confirmation window helps users comply with CAN-SPAM by providing easy access to unsubscribe a contact from a list or set the contact as “Do Not Email”, instead of deleting the contact. For example, if a contact is deleted instead of unsubscribed, and then re-imported into the list, the contact will be sent future emails even though the contact chose to opt-out, which may cause CAN-SPAM compliance issues.

Delete contact confirmation window (before):

Delete contact confirmation window (after):

In addition to these great new features and updates, we have a lot of exciting things planned for 2013!

As always, we look forward to helping you grow your business or organization with email marketing.

Sign up today and get a FREE 2,000 contact plan.

Happy Holidays from Savvy Sender!

by SavvySender Sunday, December 23, 2012 11:00 AM EST

We hope you have a fantastic holiday season and a New Year filled with peace, happiness, and success.

Since we are in the giving spirit, sign up today and get a FREE 2,000 contact plan, which you can keep forever!

We look forward to helping you grow your business or organization in 2013.

Why are some of my emails marked as spam?

by SavvySender Friday, November 09, 2012 11:30 AM EST

Spam is typically determined based on the content of the current message and the sender's reputation. For most public email providers such as Gmail, Hotmail, Yahoo!, AOL, etc., the sender's reputation is determined by previously sent messages and the sender's from address (or sender's domain).

Individual emails marked as spam are often delivered, but they are put into the contact's "Spam" or "Junk E-mail" folder. In some cases, email can be blocked without delivery.

Private companies and organizations often use similar metrics to determine spam; however, it can vary drastically based on anti-spam firewalls, email software, and many other factors.

To improve delivery rates, ask your contacts to add your from address (or your domain) to their "Whitelist" or "Safe Sender List".

Note: if the sender's domain is used for the sender's reputation, then all from addresses for a particular domain could be affected.

To increase deliverability, Savvy Sender uses cutting-edge technology to help reduce the number of emails that are marked as spam.

Sign up today and get a FREE 2,000 contact plan.

About Savvy Sender

Savvy Sender is a hosted, free email marketing service, which helps you send engaging emails and track results in real-time.

Month List