Monday, April 15, 2013 11:10 AM EST
Previously, we increased Savvy Search™ relevance for exact email address matches on contacts by bringing them to the top of the search results.
After reviewing data from Savvy Sender sessions we noticed users were still submitting searches for a contact by email address and then paging through the search results to find the contact even though the contact did not exist.
To enhance Savvy Search™ further, when searching for a contact by email address, we added a new indicator, which tells the user when a contact does not exist. A link is also provided to easily create a contact with the email address that was used in the search.
Please feel free to contact us if you have any questions, comments, or suggestions.
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