Knowledge Base: Remove Contact from List

Sometimes a contact will call or email and state that they no longer want to receive emails from your company or organization.


Instead of removing the contact from a list, we recommend unsubscribing the contact from the list or setting the contact to "Do Not Email", which will block all future emails (regardless of whether they are subscribed to a list).


Deleting a contact might only temporarily stop the contact from receiving email, because if the contact is added or imported again in the future, they could receive future emails, which may cause CAN-SPAM compliance issues.