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Knowledge Base

  • General (27)

    • Campaigns
    • Can I delete "Do Not Email" contacts?
    • Change or update account address
    • Contacts
    • Delete multiple contacts / Delete list
    View more
  • Import Contacts (5)

    • Import Contacts
    • Import Contacts - Outlook
    • Import Contacts - Quick Add
    • Import Contacts - Upload File
    • Remove Blank Rows from Microsoft Excel Spreadsheet
  • Message Creating & Sending (25)

    • Add "Web version" link to a template or message
    • API (Application Programming Interface)
    • Automatically link Web addresses and email addresses
    • Change link color in a message
    • Complying with the CAN-SPAM Act
    View more
  • Message Tracking & Analytics (14)

    • A valid email address (contact) bounced, what can I do?
    • Bounced Emails
    • Delete Contact
    • Effective Open Rate
    • Export opens and clicks for a sent message
    View more
  • Social Media (2)

    • Setup Social Profile Links
    • Share Sent Messages on Social Networks (Facebook, Twitter, LinkedIn)
  • Billing (5)

    • How do I cancel service?
    • How is disk space usage calculated?
    • How is service billed?
    • Invoice in progress
    • Invoices

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