Knowledge Base

• General (27)

  • Campaigns
  • Can I delete "Do Not Email" contacts?
  • Change or update account address
  • Contacts
  • Delete multiple contacts / Delete list
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• Import Contacts (5)

  • Import Contacts
  • Import Contacts - Outlook
  • Import Contacts - Quick Add
  • Import Contacts - Upload File
  • Remove Blank Rows from Microsoft Excel Spreadsheet

• Message Creating & Sending (25)

  • Add "Web version" link to a template or message
  • API (Application Programming Interface)
  • Automatically link Web addresses and email addresses
  • Change link color in a message
  • Complying with the CAN-SPAM Act
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• Message Tracking & Analytics (14)

  • A valid email address (contact) bounced, what can I do?
  • Bounced Emails
  • Delete Contact
  • Effective Open Rate
  • Export opens and clicks for a sent message
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• Social Media (2)

  • Setup Social Profile Links
  • Share Sent Messages on Social Networks (Facebook, Twitter, LinkedIn)

• Billing (5)

  • How do I cancel service?
  • How is disk space usage calculated?
  • How is service billed?
  • Invoice in progress
  • Invoices