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Knowledge Base: Preview a message before sending

When composing a new message or editing a draft message:

 

The yellow “Save & Continue” button at the bottom of the “Message: Compose” step will take you to the “Message: Review” step, which displays a preview of the message before sending.

 

From the message review step, you can click the “Edit Message” button if you need to make changes before sending.

Knowledge Base

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